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Keep Calm and Carry On - Strategies to manage emotionally difficult conversations

Strategies to manage emotionally difficult conversations

Key Aims

  • To practice, applying communication techniques when faced with challenging situations, specifically emotional responses such as anger or disappointment
  • To receive feedback from an experienced facilitator in a safe environment
  • To understand the importance of planning and implementing coping strategies to aid personal resilience

The workshop will include scenarios built around relevant case studies, and actors creating realistic situations

Please note no booking is secured until you receive written confirmation from the PGME Team.


Online Registration Form

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Terms and Conditions
No booking is confirmed until written confirmation is received from the PGME department. For full Terms and Conditions please see below. By completing you booking you are confirming you have fully read the terms and conditions.