Keep Calm and Carry On - Strategies to manage emotionally difficult conversations

Strategies to manage emotionally difficult conversations

Key Aims

• To practice, applying communication techniques when faced with challenging situations, specifically emotional responses such as anger or disappointment
• To receive feedback from an experienced facilitator in a safe environment
• To understand the importance of planning and implementing coping strategies to aid personal resilience

The workshop will include scenarios built around relevant case studies, and actors creating realistic situations

FREE TO GOSH INTERNAL STAFF ONLY- when they register with their GOSH email  

Please note no booking is secured until you receive written confirmation from the PGME Team.