Complexity and Uncertainty in Paediatrics - Safeguarding Children and Patient Safety

Friday 27 September 2024, 9:15-17:00 (those attending virtually will only attend the morning sessions, 9:15-12:45)

Course Directors: Elizabeth Akers, Head of Education (Patient Safety), GLA and Charlotte Barran, Lead Practice Educator for Safeguarding, GLA

Organised in collaboration with the University of East Anglia (UEA)

How do we, as paediatric health professionals, make sense of complex and emotive situations? How do we decide when there is a potential safeguarding risk, or when there is a risk to a patient’s safety? How do we process our gut feelings? Can we find the time and space to speak with our colleagues? This event explores all of these questions and more, looking at theoretical frameworks and models to aid us in our sense-making and decision making. We draw on expertise from social work, psychology and health, to help us understand the processes involved and factors to consider when we are faced with complexity and uncertainty. Participants will hear from experts, ask them questions, and those attending in person will have the opportunity to join group discussions and workshop activities, and participate in an exciting lunchtime networking opportunity.

Learning objectives: 

  • Decision making in complex and uncertain situations, whether it is a decision about a potential safeguarding concern, or about keeping a patient clinically safe?
  • What are some of the theoretical frameworks behind decision-making?
  • Psychological barriers to effective decision making.
  • Consider the systemic issues can affect decision-making, are they organisational or professional boundaries, or perhaps political?
  • Examine emotional support in complex decision making and the impact it can have

The morning sessions are hybrid and include keynotes, panel discussions and Q&A. The afternoon sessions are only open to face-to-face delegates and include workshops and group discussions, which will explore some of these ideas in more detail, using anonymised case studies.

Who should attend?

This event is open to all paediatric healthcare professionals


The draft programme is attached


Weston House Lecture Theatre (and online via Zoom Webinar)


  • Face-to-face tickets are for the whole day
  • Virtual tickets are for the morning sessions only (N.B. the afternoon sessions are only open to face-to-face delegates)

  • Face-to-Face Ticket (Full Day)* - £120
  • Face-to-Face Ticket - GOSH Staff (Full Day)* - £60
  • Virtual Ticket (Half-day, Morning Sessions Only) - £60
  • Virtual Ticket - GOSH Staff (Half-day, Morning Sessions Only)- Free

*Face-to-face tickets include lunch and refreshments

Please email if you need to pay via invoice through your Trust/organisation.

GOSH staff wishing to attend face-to-face can either a) pay via debit/credit card (if they plan to self-fund their ticket) or b) apply through the Scholarship Fund or departmental funds (where applicable). Those applying via route b do not need to complete the registration form on this page. Please submit your study leave funding application and when approved the GLA Events Management Team will manually register you for the course. Please email if you require assistance.

If you are claiming a free virtual GOSH Staff ticket, please ensure you register with your GOSH email address


Registration for face-to-face places will close on Friday 20 September, 8:00 BST 
Registration for virtual places will close on Friday 27 September, 8:00 BST


Please note that this event is not being recorded


Online Registration Form

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Lunch and refreshments will be provided for those attending in person. Please let us know if you have any dietary requirements?
Do you have any access requirements you would like us to be aware of?

Cancellation policy: 

Delegates are entitled to a full refund if they cancel their place more than 14 days before an event. All cancellation requests must be provided in writing to Personal arrangements including travel, accommodation or hospitality relating to the event which have been arranged by you are at your own risk. The GLA shall not be liable for the cost of these arrangements if you cancel your place at an event or if the event is cancelled or postponed by the GLA.

Booking form privacy notice:

The personal data you provide to us on the event booking form is being collected so that we can contact you with important updates about the event, ensure your dietary and accessibility requirements are accommodated, process your payment, notify event partners or individuals shaping the event about the delegate list (only your name and job title/organisation will be shared. Your contact details will never be shared) and to pass on an evaluation survey after the event. It will only be used by the GLA for this purpose and the data will be securely deleted in line with GOSH’s data retention policies. This privacy information does not apply to the processing of your personal data by the booking platform Participant UK Ltd., which will be governed by their privacy policy. If you have any questions about how we process your personal data, please contact