Please note: If places are full, please email email@example.com to be added to the waitlist, as it is likely a place will become available.
Approaching difficult conversations effectively, either with colleagues or families, goes beyond a set of conversational skills. It ideally requires an appropriate setting and a particular stance, which is maintained via regular opportunities to reflectively discuss cases with colleagues.
• Provide a grounding in the theories and techniques that underpin an effective approach to difficult conversations
• Formulate psychologically the interpersonal dilemmas faced by staff and families at GOSH currently
• Consider the impact of the setting in which conversations take place while becoming aware of our own stance as integral to a good conversation
• Practice having difficult conversations and facilitating case-discussion groups. This practice will take as its material real cases from the group.
Who is this Course For?
This course is aimed at all team members who have difficult conversations with families or other colleagues.
Date & Time:
Friday 7th June 2024 10.00am – 4.00pm
Free to GOSH Staff
£150 to External Staff Payment can be made online below or via invoice.