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Delegates are entitled to a full refund if they cancel their place more than 14 days before an event or if we have to cancel the event. Delegates cancelling under 14 days before the event will be charged a fee (currently 50% of the ticket price). All delegate cancellation requests must be provided in writing to firstname.lastname@example.org. Personal arrangements including travel, accommodation or hospitality relating to the event which have been arranged by you are at your own risk. The GLA shall not be liable for the cost of these arrangements if you cancel your place at an event or if the event is cancelled or postponed by the GLA.
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